Welcome to Grocery Reward Program Customer Support. Your satisfaction is our number one priority! Our goal is to make sure we get you to the right person with the right information as quickly as possible.
First, let’s make sure you know where you are, and who you’re contacting. You’ve contacted Grocery Reward Program. Grocery Reward Program is a bonus reward program. The support team at Grocery Reward Program can only help you with questions about Grocery Reward Program.
So, if you have questions about Grocery Reward Program, or this website, you’re in the right place. If not, we’re going to do our best to point you in the right direction.
We’re looking forward to helping you with your question about Grocery Reward Program. First, let’s make sure you’re in the right place and are a Grocery Reward Program customer. Please enter your reward pin or email address.
If you have a question about products, billing, refunds, returns, shipments, canceling, or results, please contact the company that provided this reward to you. Grocery Reward Program is not that company and our online support cannot assist you with these matters.
If you have a question about your rewards or activating your redemption code/PIN, please click the button below to try to validate your Grocery Reward Program information again.
You're verified. Great! We have two options for you:
If you have a question about products, billing, refunds, returns, shipments, canceling, or results, please contact the company that provided this reward to you. Grocery Reward Program is not that company and our online support cannot assist you with these matters.
If you have a question about this reward, please click the button below to continue with your support ticket online.
Why are you contacting Grocery Reward Program support?
I have a question about my Grocery Reward Program benefits or rewards.
Grocery Reward Program is many great grocery benefits in one, plus bonus savings on so many extras. Customers get their choice of clipped coupons mailed to them. The coupons available to you through your Grocery Reward Program are updated each and every day to ensure you get the best and most up-to-date choices possible.
I received an incorrect coupon.
Sorry to hear that! Unfortunately, mistakes do happen from time to time. Just submit your support ticket and give us as much detail as possible.
My Redemption PIN/Code does not work.
Most of the time, it's just because it's not getting typed correctly. Please double check to make sure you're typing in the correct Redemption PIN/Code (Redemption PIN Example: GRPAA1234567890). If you are still not able to use your PIN, please fill out a customer support request and we will help you as best we can.
What's the Daily Gift Card Giveaway? Did I Win?
One of the best and most popular benefits of the reward program is a Daily Gift Card Giveaway. Every day we give away a free gift card. That's 365 free gift cards every year! The Daily Gift Card Giveaway runs from 9am EST to 9pm EST every day. As an active reward customer, you're eligible to enter the Daily Gift Card Giveaway every day, and your entry is always free. All you need to do is login to your reward account between 9am EST and 9pm EST and click "Enter" in the Daily Gift Card Giveaway area, and you'll be automatically entered in that day's Daily Gift Card Giveaway. It's that easy! At 9pm EST a winner is automatically selected from among that day's entries, and a "Congratulations" email is automatically emailed to them with details about their gift card. We do not email people who do not win the Daily Gift Card Giveaway. So, if you're wondering if you won the Daily Gift Card Giveaway, check your email. If you didn't get a "Congratulations" email, that means you didn't win. But you can always try again tomorrow!
I can’t login to Grocery Reward Program.
Typically if you aren't able to login, it's because you haven't registered your Reward PIN or Code. You'll need to register your PIN before you can access your account (Redemption PIN Example: GRPAA1234567890). You should have received an email or a notification in the mail with this information.
If you have already registered your account, you can login using your phone number and zip code that you provided during the registration process.
How much does the program cost?
If you’ve made a qualifying purchase and received a one-time grocery coupon reward, it doesn’t cost you anything.
When will I receive my coupons?
Typically, it takes us about 24 hours to process, clip, and ship your clipped coupon order. From there, depending on where you're located, your coupons should arrive in 4-6 business days.
Can someone call me?
Grocery Reward Program provides only online customer support. Please choose a different topic that most represents your question or concern, fill out a customer support request, and we will help you as best we can.
Does my reward expire?
Your grocery coupon reward never expires. Take as much time as you’d like! You can also use your entire reward all at once or a little over time.
I don’t know how to checkout.
Once you’ve added coupons to your cart, you can either checkout by clicking on the white shopping cart on the right side of the page or the pop-up that says “View Cart”. Confirm your selected coupons, confirm your shipping details, and click on the “Order Now” button at the bottom of the page to place your order.
Do I have to use all of my grocery coupon reward at once?
Your grocery coupon reward never expires. Take as much time as you’d like! You can also use your entire reward all at once or a little over time.
I want to cancel.
IMPORTANT: You cannot cancel your account just by submitting this support ticket online.
If you are a monthly reward customer, you can cancel by calling customer service. Their phone number is 973-287-5159 and they are available Monday - Friday: 9:00 am - 8:00 pm EST, Saturday and Sunday 9:00 am - 5:00 pm EST.
REMINDER: You cannot cancel your account just by submitting this support ticket online.
I have a billing question.
Grocery Reward Program is a reward program. We do not do any billing. Your reward was provided to you by another company and that company is not Grocery Reward Program. If you have a billing question, you will need to contact the company that provided this reward to you. NOTE: Online support cannot cancel any payment, subscription, or enrollment that provided you this reward.
What if I have more than one Redemption PIN?
That's not a problem! Once you've redeemed your first Grocery Reward Program Redemption Code and registered an account, just visit this page to redeem additional Redemption Codes and increase your grocery coupon reward value.
Other
Still have a question?
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the previous page. We can help with that.
To give you the best anser to your question, we suggest
calling our VIP Customer Service line.
Call the number below and one of our trained professionals
will be more than happy to take your call and answer any
questions or concerns you may have.
Here's the customer service hours for our VIP line: Please call Monday - Friday: 9:00 am - 8:00 pm EST, Saturday and Sunday 9:00 am - 5:00 pm EST
Getting you answers about your rewards is our number one goal! Just complete the quick form below and we’ll get you an answer ASAP!
Thank you for contacting Grocery Reward Program customer support. Your submission has been received and we'll be getting back to you ASAP!
If you have a moment, we’d welcome your feedback on your experience today with Grocery Reward Program online support. It takes about 10 seconds.
Could you please rate our Grocery Reward Program Customer Service page? Click on one of the four options below to let us know how you feel about this online tool and your experience today.
Awesome! You selected "I want to cancel" on the previous page. Since this is Grocery Reward Program, we can only help with questions about Grocery Reward Program. But, we’re glad to point you in the right direction.
You’ll need to call in to Customer to speak with a Grocery Reward Program representative to address your topic. They’ll he glad to help you.
PLEASE CALL: 973-287-5159
HOURS: Monday - Friday: 9:00 am - 8:00 pm EST, Saturday and Sunday 9:00 am - 5:00 pm EST
Thank you for using our customer service page today. Your feedback is important to us, and we'll be getting back to you ASAP! We hope you think we did a great job with helping to get you to the right place and person to answer your question!